One in three businesses say customer engagement is the biggest challenge they face during COVID-19, with the retail sector the hardest hit. Since the outbreak of the novel coronavirus, companies across the globe have had to adapt to new ways of working and the difficulties that come with it. New data from telecommunications provider Esendex now reveals that […]
The post Customer engagement is firms’ biggest COVID-19 challenge appeared first on VanillaPlus - The global voice of Telecoms IT.